We accept EFTPOS, VISA, Mastercard, Maestro, American Express, Diners Club International, JCB, Discover, UnionPay, Apple Pay, and Google Pay. 💳📱 All these payment methods attract a surcharge of 1.5%.

If you'd prefer to avoid the surcharge, cash payments are surcharge-free! 🤑💵

At CleanCharm, we’re all about giving your skin the care it deserves! 💆‍♀️✨ From deep cleansing 🧼 to refresh your pores, hydration boosts 💦 to revive your glow ✨, and gentle exfoliation 🪄 for that silky-smooth finish, we’ve got everything to leave your skin feeling refreshed and radiant. 🌟💖 Think of it as your ultimate pampering session for happy, glowing skin! 😍🌸✨

At CleanCharm, we like to keep things simple and smooth! 💅 We take a 25% upfront deposit 💳 to secure your spot 🎯 and ensure your beautician is ready to pamper you to perfection! 💆‍♀️✨

When it comes to cancellations or rescheduling, we’re all about fairness ⚖️. Deposits are non-refundable 🚫, but don’t worry! If you need to reschedule, your deposit will roll over to your new appointment 🔄. All we ask is that you let us know at least 24 hours in advance 🕒 if you can’t make it. If we don’t hear from you in time ⏰, sadly, your deposit will be forfeited. 😢

We truly appreciate your understanding! 🙏 This policy helps us keep everything running smoothly so you and every other client get the best experience possible. 💕✨ Let’s keep the glow flowing! 🌟💖

Absolutely! 💖 To keep things running smoothly and to grab your dream time slot, it’s always best to book ahead. 📅✨ Hop online 💻 or give us a call 📞—it’s quick, easy, and locks in your pamper time! 💆‍♀️💅 No stress, just all the good vibes waiting for you! 🌟😊✨

Life happens—we totally get it! 😊 Deposits are non-refundable 🚫, but if you need to reschedule, no worries! 💁‍♀️ We’ll transfer your deposit to your new booking 🔄. Just give us a shout at least 24 hours in advance 📅, and we’ll help you sort it out. Easy peasy, no stress! 💕✨

Not much—just bring your beautiful self 😍 and your glowing smile 😁 (it’s our favourite accessory!). Just relax, unwind, and let CleanCharm work its magic! 🪄💆‍♀️💆‍♂️✨

Most of our treatments are done in just 30 to 60 minutes! 🕒 That’s right—quick, easy, and oh-so-relaxing! 🌸💖 You’ll be glowing like a superstar ✨🌟 in no time. So sit back, relax, and let us work our magic! 🪄💆‍♂️🧖‍♀️💕

Absolutely—well, almost! 🥰 Our treatments work wonders for most skin types and are all about leaving you feeling fresh and fabulous! ✨🌸 If your skin is a little on the extra-sensitive side 😌💕, no worries—check out our sensitive skin FAQ for the full scoop. 🧐💖 We’ve got glow-up options for just about everyone! 🌟💆‍♀️🌞 You’re in for some serious skin love! 🪄✨❤️

If your skin is extra sensitive, some treatments might not be the best fit. 😌💕 But don’t worry—we’re here to help! 💖 Chat with us, and we’ll guide you to the gentlest care 🪄 or the best alternative to achieve your glow goals. 🌟✨ Because at CleanCharm, it’s all about finding what works best for you and your skin! 😍💆‍♀️💆‍♂️

Nope, not at all—we promise a no-pressure experience! 😊✨ While we do offer packages for your convenience 🎁💖, there’s absolutely no obligation to buy. 🌟 Just sit back, relax, and enjoy your pampering session without any worries! 💆‍♀️🪄✨

Absolutely! 🎉 You can grab a membership or gift card for yourself or someone special. 💖✨ Our team is happy to help you pick the perfect option, or you can do it all online—quick, easy, and stress-free! 🌟💻

Please note that memberships and gift cards come with a validity period, so we encourage you to use them before they expire. ⏳✨ No pressure, ever—just all the good vibes and glowing skin! 😍💆‍♀️💆‍♂️✨

Yes, there’s a $50 surcharge on top of the service for bookings outside our usual hours. 🌟✨ Think of it as the VIP treatment for those who need a little extra flexibility! 💁‍♀️💆‍♂️ This is because we’re opening a special slot just for you—how exclusive is that? 😍🎯 Just let us know, and we’ll make it happen. 😊💕✨

Yes, we recommend taking them out before your treatment. 🛡️😊 Your eyes deserve a little break too, and we want you to be as comfy as possible during your pampering session! 💆‍♀️💖 So, pop them out, sit back, and let the relaxation begin! 🪄🌟💕

If you’re dealing with extensive acne, it’s best to hit pause on treatments for now to avoid irritation. 🚦😌 We recommend seeing a dermatologist first 🩺💖 to get your skin in top shape. Once you’re ready, we’ll be here to help you glow like never before! 🌟✨ Your skin’s happiness is our priority! 💕😊🪄

If you’ve had a cosmetic procedure recently, your skin needs some extra TLC. 💕😊 Give it about a month to heal fully 🗓️, and then come see us for that much-deserved glow-up! 🌟✨ Your skin will thank you, and we’ll be here to pamper you to perfection! 💆‍♀️💖🪄

It depends on the service! Most of our treatments are gentle and relaxing, so you can fully unwind. 🌸✨ However, certain services, like manual extraction, might cause a little discomfort—especially when tackling those stubborn blackheads from clogged pores. 😬🪄 Don’t worry, though! Our team works carefully to minimise any discomfort, and trust us, the results are totally worth it for that smooth, refreshed glow. 🌟💖 You’ll leave feeling fabulous! 😍✨💕

Absolutely not! 😊 Tipping is never expected at CleanCharm, but if you really want to reward your beautician in this way, they will truly appreciate it. 💖🙏 We also love a glowing 5-star review on Google ⭐⭐⭐⭐⭐ if we’ve provided a great service—it means the world to us! 🌟✨ Thank you for spreading the love and helping us keep the good vibes flowing! 😍💕💆‍♀️